Customer Insight Assistant
Customer Support
Surfaces key behavioral patterns, satisfaction trends, and churn signals from past interactions and CRM data.
Surfaces key behavioral patterns, satisfaction trends, and churn signals from past interactions and CRM data.
Identifies recurring questions and outdated responses, suggests updates to help content and auto-responses.
Analyzes support conversations and generates concise summaries, saving time for escalations and reporting.
Drafts fast, context-aware replies based on internal knowledge, chat history, and customer intent.