Ticket Summarizer
Customer Experience
Analyzes support conversations and generates concise summaries, saving time for escalations and reporting.
Analyzes support conversations and generates concise summaries, saving time for escalations and reporting.
Surfaces key behavioral patterns, satisfaction trends, and churn signals from past interactions and CRM data.
Identifies recurring questions and outdated responses, suggests updates to help content and auto-responses.
Drafts fast, context-aware replies based on internal knowledge, chat history, and customer intent.